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Privacy Notice Privacy Notice

PRIVACY POLICY
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Because we value our customers and respect their privacy, all personal information provided for order processing is used only to ensure a trouble free and enjoyable e-commerce experience for you. Your information is intended solely for use by our customer service department in their pursuit of achieving the highest level of customer satisfaction possible.

We won't sell any list containing customer information of any sort.


SECURITY POLICY
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We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


Explanation of Security Features 

We use Secure Socket Layer (SSL), which is an industry standard and one of the best security encryption protocols available today for secure e-commerce transactions. It encrypts all of your personal information, including credit card numbers, name and address, so that they cannot be read as the information travels over the Internet. At CarbonXtreme, we stay informed of developments on the Internet and on Internet security so that we can ensure that our security software is always the latest and most up to date. 

Note: An additional "security" feature is that we will ship only to the address that your bank has on file for the credit card you are using. This means that if someone other than you tries to use your credit card number, they will not be able to order and receive those goods. If for any reason you want an item to be shipped to some address other than your credit card address, a customer representative will contact you by telephone as a final check before the item is shipped.

All of your personal information is used only to ensure the smooth processing of orders that you have placed. Our staff uses this information mainly for contacting customers in our ongoing business to ensure good customer service.

Passwords offer additional protection. Once you have an account and a password, purchasing products and checking the status of your order becomes even simpler, as simple as typing in your email address and password. The use of your password ensures that only you can order products under your name.


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